Service Desk Technician

Lisbon (Oeiras)

Profile:

• Academic qualifications at level of high school (12th year);
• Knowledge about Microsoft operative system;
• Knowledge about hardware;
• Ability to teamwork;
• Great sense of responsibility;
• Dynamic and proactive;
• Good communication skills;
• Immediate availability to work in shifts.

Nice to have:

• English fluent;
• Background on similar roles.

Infrastructure Junior Technician

Lisbon (Oeiras)

Profile:

• Autonomy;
• Customer oriented;
• Communication skills;
• Aptitude to develop several projects at the same time;
• Ability to analyze and to be business oriented;
• Fluent English skills (spoken and written);
• Openness to learn new solutions and technologies.

Requirements:

• Good knowledge base about network infrastructures, storage, servers and backup;
• Knowledge implementing on storage solutions in several protocols (iSCSI, FC, FcOE);
• Knowledge implementing server solutions (Rackmount; BladeServers);
• Knowledge on analysis and diagnose of complex infrastructures;
• Knowledge implementing virtualization core products VMware vSphere (Esxi; vCenter);
• Mandatory to have Knowledge in operative systems and Microsoft infrastructures (Windows Server; Active Directory; CA; DNS; DHCP; Group Policy Objects);
• Certification on VMware VCP.

Nice to have:

• Degree in Computer Science;
• Knowledge implementing backup solutions (Veeam Backup & Replication);
• Knowledge implementing desktop virtualization solutions (Vmware Horizon);
• Knowledge about other VMware products (vRealize Suite, vCloud Suite, others);
• Knowledge about one or more of those technologies and providers (Hyper-V, Citrix Xen, Datacore, HP Proliant, IBM SystemX e Cisco UCS);

Certifications: MCSE, MCSA, CCNP;