Enterprise Service Management

Enterprise Service Management

Ensures the adoption and implementation of service management best practices in different business areas


How to…

  • Align your services with your strategy?
  • Balance quality between internal and external services?
  • Provide your business units as internal service providers?
  • Use your services across the entire organization?
  • Rate and measure your services quality?
  • Get standard processes in place?


With WideSM you:

  • Get business management and governance support
  • Decrease time of problem solving, increasing processes efficiency
  • Promote change management unifying procedures for all business units
  • Centralize all services in a single platform
  • Improve collaboration, satisfaction, performance
  • Increase response rate
  • Get near real-time information from friendly dashboards
  • Reduce technology expenses

Unique Selling Proposition

  • Focused on your business strategy with an innovation perspective
  • Proprietary platforms that allow for a global integration
  • Adjusted fee according to your scale and reality
  • Secure and reliable engine

Go beyond IT Service Management