Service Management


Designed to help excel services
across the entire organization


A management solution to perform as accelerator for adoption and implementation of the best practices in Enterprise Service Management (ESM). For IT and non-IT business areas.

Improve communication and collaboration

Reduce expenses and wasted time

Simplify routines and improve performance

Connect your business areas

Enable access to information and knowledge

Decrease time response and grow motivation

Ensure continuous improvement with governance support

Increase efficiency of processes and permanent continuity of services

Boost organizational transformation and productivity

Wide Service Management (WideSM) helps companies increase their effectiveness by delivering technology to every business corner of the organizations.



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Walt Disney